Returns & Exchanges
At Ars Arma, we stand by the quality of our craftsmanship and offer a 30-day window for returns or exchanges on all unworn items in original packaging. Our goal is to ensure your complete satisfaction with every piece of high-performance fashion you purchase.
Return Process
- 1.Initiate Request
Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.
- 2.Prepare Package
Securely pack the items in their original boxes, ensuring all tags are attached and the RMA number is clearly written on the exterior.
- 3.Ship Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
- 4.Receive Refund
Once our quality control team inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days.